Evaluation of Midwifery Care

CMBC is in process of developing an integrated, validated multisource feedback tool that integrates client feedback with self-assessment and peer feedback. Until the tool is ready for deployment, midwives are required to distribute a copy of the Client Evaluation of Midwifery Care form to each client, within six months of that client being discharged from care, and request that the client complete and return the evaluation to the midwife’s practice. The evaluation form shall not identify the client. Midwives review these evaluations at regular intervals throughout the year and keep a record of any action taken in response to client evaluations. Completed evaluation forms and the record of action taken in response to the client evaluations are kept by midwives for six years from the date the evaluation form is returned in case of audit by CMBC.